ERS believes that our real business is solving problems. We solve the Insured’s problems, the adjuster’s problems, and the Insurance Carrier’s problems. All three are our customer. ERS exists because we provide the best possible service to these three customers above all else. In order to provide this service we must encourage and develop people for our company through integrity and ethical practices. Growth and profits are a necessary means and measuring stick of our success. Our success will be a direct result of our fanatical attention to consistency, attention to detail, hard work, and continuous self- improvement. ERS will reward those who demonstrate a willingness to adopt the ERS CREDO and become responsible for our continued growth and success.